Explanation on Downtime

Posted October 30, 2020 by MMEX Team ‐ 2 min read

A short explanation of what happened.

All MMEX users,

Just a short explanation of what happened. Basically, these several hours down was due to the php7.3-fpm down due to some unknown issues. Just restart the service to fix it and will keep an eye on this.

mmex@vps:~$ sudo service php7.3-fpm status
● php7.3-fpm.service - The PHP 7.3 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php7.3-fpm.service; enabled; vendor preset: enabled)
Active: failed (Result: timeout) since Fri 2020-10-30 01:41:02 EDT; 2min 8s ago
    Docs: man:php-fpm7.3(8)
Process: 837 ExecStart=/usr/sbin/php-fpm7.3 --nodaemonize --fpm-config /etc/php/7.3/fpm/php-fpm.conf (code=killed, signal=TERM)
Main PID: 837 (code=killed, signal=TERM)

Oct 30 01:39:32 vps.moneymanagerex.org systemd[1]: Starting The PHP 7.3 FastCGI Process Manager...
Oct 30 01:41:02 vps.moneymanagerex.org systemd[1]: php7.3-fpm.service: Start operation timed out. Terminating.
Oct 30 01:41:02 vps.moneymanagerex.org systemd[1]: Failed to start The PHP 7.3 FastCGI Process Manager.
Oct 30 01:41:02 vps.moneymanagerex.org systemd[1]: php7.3-fpm.service: Unit entered failed state.
Oct 30 01:41:02 vps.moneymanagerex.org systemd[1]: php7.3-fpm.service: Failed with result 'timeout'.
mmex@vps:~$ sudo service php7.3-fpm start
mmex@vps:~$ sudo service php7.3-fpm status
● php7.3-fpm.service - The PHP 7.3 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php7.3-fpm.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2020-10-30 01:43:18 EDT; 6s ago
    Docs: man:php-fpm7.3(8)
Process: 2168 ExecStartPost=/usr/lib/php/php-fpm-socket-helper install /run/php/php-fpm.sock /etc/php/7.3/fpm/pool.d/www.conf 73 (code=exited, status=0/SUCCESS)
Main PID: 2165 (php-fpm7.3)
Status: "Ready to handle connections"
Memory: 13.2M
    CPU: 41ms
CGroup: /system.slice/php7.3-fpm.service
        ├─2165 php-fpm: master process (/etc/php/7.3/fpm/php-fpm.conf)                      
        ├─2166 php-fpm: pool www                                                            
        └─2167 php-fpm: pool www

And here you go the details for downtime:

VPS graph